By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit or order products or services on www.karaokeisland.com you may be asked to provide certain information about yourself including your name, address and contact details.
To maintain customer service standards we may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
|Info we collect||Reason|
|Name, address and contact details||To supply goods or services and provide an invoice.|
|Your ordered songs/software||So you can re-download in future.|
|Songs you've added to your wishlist||So you can store them to easily order in future.|
|Song suggestions, votes and ratings||To help us decide which songs to produce.|
|IP address||To prevent fraud|
|Any e-mail messages you send us||To help answer your questions and resolve any issues.|
|Which payment method you used||In case we need to check or refund an order. Please Note: your card or bank details are never accessed by us, as orders are processed on external payment websites.|
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to notify you occasionally about important changes or developments to the website or our services. Further, where you have chosen to receive our newsletter, we will send you a monthly newsletter about products and offers which may be of interest to you. If you change your mind about being contacted in the future you can unsubscribe at any time.
DISCLOSURE OF YOUR INFORMATION
The site's administration does not have access to information concerning payment details and shall keep customers' financial information strictly confidential. All payments are dealt with by respected payment gateways that use the latest standards of encryption technology to keep your information safe.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we may store on your computer. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at aboutcookies.org. In that case, you may not be able to use certain features on our site.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at firstname.lastname@example.org We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to email@example.com